Refund Policy
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Returns/Refund Policy
We hope that you love all your purchases from The Confetti Closet. However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return.
The customer is responsible for return shipping costs.
No return authorization is needed, simply ship your item to
The Confetti Closet, PO Box 185 Colwich KS 67030-0185
Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it.
Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you.
Items purchased that are on sale or items that are purchased during a sale are FINAL SALE.
If you qualified for free shipping ($150+ orders) but return an item(s) that would put your order below $150, your store credit will be reduced by the $7.99 standard shipping cost.
Other items that are Final Sale include all accessories (such as socks, headbands, hats, jewelry) leggings, bodysuits, swimwear and athletic wear. Due to hygiene reasons these items will not be accepted and you will have to purchase a $7.99 reshipment for us to ship those items back to you.
Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted.
Please wrap your item neatly and in paper of some kind to protect the item.
Orders will not be canceled once placed but you are welcome to ship the items back for store credit once you receive them.
Damaged items must be reported within two days of the receipt of your order. Please email us at contact@shopconfetticloset.com and forward photos of any damage.